Step-by-step instructions for recovering your items.

Losing items at the airport is stressful, but Montreal-Trudeau has an organized system for locating and returning lost belongings.
First, check the specific location where you last saw the item. Ask airport staff or your airline to check that location. Many items are quickly turned in to information desks.
Visit the airport's main information desk or your airline's customer service counter. Provide a detailed description of the lost item. Include where and approximately when you last saw it.
Items are cataloged in the airport system. You can check this database online or call to inquire. Provide your item description and contact information.
Airport Lost & Found: Available 24/7 at the airport terminal. Phone: Include main airport number. Email: Submit inquiries to airport@admyul.com for follow-up.
Items are held for up to 30 days in the main lost and found. Checked baggage items may be with airlines. Electronic items are typically held longer due to security procedures.
If your item is found, the airport will contact you using information provided. Arrange pickup during operating hours. Some items can be mailed to you for a fee.
Keep important items in carry-on bags. Mark your belongings with contact information. Use luggage tags. Never leave items unattended. Take photos of valuable items for identification.